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Shipping Policy
Last updated: May 4, 2026
Thank you for choosing STEIXUAN INTERNATIONAL TRADE CO., LIMITED. Below is our shipping and delivery policy for custom watches and custom apparel orders.
All orders will be processed within 1-2 business days after payment is confirmed.
Custom watches production time: 7 business days.
Custom clothing production time: 7 business days.
Peak holiday seasons may extend production time by 3-5 business days.
Shipping Method & Delivery Time
Standard International Shipping: 10-20 business days
Expedited Shipping: 5-10 business days
Delivery time is for reference only, not including customs clearance delay and local postal delay.
Shipping fee is automatically calculated at checkout according to your country and shipping method.
After shipment, we will send tracking number to your registered email.
All import duties and local taxes are borne by the buyer.
If the package cannot be delivered due to wrong address, the buyer needs to bear the re-shipping cost.
Contact Us
Email: steixuangroup@gmail.com
Phone: +852 63623132
Address: RM D07, 8/F KAI TAK FTY BLDG, NO. 99 KING FUK ST SAN PO KONG, HONG KONG